Shipping policy

As we primarily provide services, physical shipping is generally not required. However, if any physical materials or products are included as part of a service, the following policy applies.

Shipping Locations

  • We currently ship within Belgium and the European Union unless stated otherwise

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation

  • Processing times may vary depending on the nature of the service or product

Delivery Time

  • Estimated delivery times depend on the shipping carrier and destination

  • Delivery delays caused by carriers or external factors are beyond our control

Shipping Costs

  • Shipping costs, if applicable, are calculated at checkout

  • Any additional customs or import duties are the responsibility of the customer

Tracking

  • If tracking is available, it will be provided via email once the order has been shipped

Incorrect Address

  • Customers are responsible for providing accurate shipping information

  • We are not responsible for delays or losses caused by incorrect addresses